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Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Are you someone that has a wealth of life experience which could help you navigate challen g ing situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Job Overview/Työkuvaus Aloitus päivämäärä: 10/06/2024 Palkka: £ 22,308.00 Sijainti: Etätyö Vuorot: Maanantai-Perjantai, 07:45-16:15 Koulutuksen kesto: 2 viikkoa, kokoaikainen läsnäolovelvoite Sopimus: Vakituinen Vaatimukset: Voimassaoleva passi tehostettuja selvitystarkastuksia varten Jokapäiväiset työtehtävät asiakaspalvelu/Customer Service Representative roolissa Aloitat päiväsi kirjautumalla järjestelmiisi ja varmistat, että olet valmis tulevaan päivään Vastaat kohteliaasti ja ammattitaitoisesti suomalaisten kuluttajien kysymyksiin ja palautteisiin puhelimitse ja sähköpostitse suomalaisten... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction... more ->
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss... more ->
Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.... more ->
Where: Darlington Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: ?£12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising... more ->
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Vacature Overzicht Start Datum: 13/05/2024 Salaris: £22,308 Locatatie: Werk vanaf huis Werktijden: 07:45 - 16:15 Monday - Friday Trainings duur: 10 dagen, volledig aanwezig zijn Contract: Permanent Vereisten: Geldig paspoort Dagelijkse verantwoordelijkheden van de Consumenten Service Medewerker Je dag start met inloggen in het systeem, zodat je klaar bent voor de dag. Je werk energiek en enthousiast als onderdeel van een goed presterend Consumenten Service Team Je werkt in een snelle en doel... more ->
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss... more ->
Description: The Customer Service Representative will be responsible for providing an end-to-end personal loans service to their customers. Once the loan is active and funds are released to the customer, any changes/queries made during its liftime will be processed through the representatives. Some typical calls may include payment holidays, updating banking details, changing accounts, changing payment dates etc. Any applicants that have no call centre experience will not be considered. If applicants have worked in a call centre environment, for a financial services organisation they will be... more ->
Customer Service Specialist - Banking & Financial Services Teleperformance certified as great place to work UK in 2023! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Insurance sector - no previous experience necessary. Start Dates : Various 2024 Salary : £11.44 per hour Location : Office Based in Glasgow Shifts : Varying shifts (Part Time not available) Training : 1-4 weeks Contract : Permanent Background... more ->